Such a plan can include several components, like developing a business case, getting executive buy-in, and finding a reliable partner. But perhaps the most important piece is getting employees on board and making sure they have what they need to make the transition a success.
This component is known as change management. Here we explore what change management is and how to use it to get the best return on investment (ROI) from your new software.
What Is Change Management?
Some people are more comfortable phone number list with change than others but, regardless of comfort level. Change requires effort from every employee involved in a particular process. Change management helps minimize the effort and helps workers move through the transition as easy as possible.
Depending on the reach of a new software program, may be needed just in a specific department, or across an entire company. The purpose of change management for software implementation is threefold:
- It helps users see the big picture of why you need the new software and what benefits you expect it to bring.
- It gives users the training and support they need to implement the change.
- It ensures users are employing the software and executing new processes correctly.
Poor can have disastrous effects on a company, which is why it’s important to do it well. The following video explains some of the possible outcomes of poor change management and offers tips for getting the opposite result:
Establish a Change Management Team
Companies implementing new and that’s precisely the point software are smart to establish a change management team early in the process. This team should be responsible for the following tasks:
- Analyzing the impact of the new software and determining who it will affect the most
- Getting input from key stakeholders including employees who will be using the software
- Establishing timelines and goals and eliminating roadblocks on the way
- Creating and leading training programs
- Overseeing the entire process and monitoring employee engagement
Develop a Change Management Plan
A change management process singapore lead should be part of the overall software implementation plan. The process should include a budget, goals, timelines, resources, and communication strategies. One person on the team should be in charge of monitoring progress and keeping everyone on track.
