Tag: country email list

co-create services with customers

marketing director of Juniper Networks, and Carlos Javier Rojas, director Western Sahara Email Listof CoE IP Network Latam, of NEC, who started their presentation by pointing out that if the telecommunications operators “continue with the business model they developed so far, the possibilities of income growth are 0.75 percent, that is,Western Sahara Email List practically flat, when otherwise they could experience a 12 percent increase as a result of the digital transformation “, in direct allusion to the opportunities that it will generate digital transformation. These are BtoB businesses that can be captured by 2030 and are estimated at around $ 700 billion worldwide. The sectors in which this income is expected are known, such as health, manufacturing, Western Sahara Email List energy, agro-industry, among others.

monetize them and add new consumer trends to the 5G wave

They exemplified with a real and current case of 5G in Japan, consisting of advanced Western Sahara Email List training with virtual reality in an airline in Japan. “The 5G network allows capturing a large amount of information from multiple devices, from vital signs sensors, the Internet of Things (IoT), body temperature, eye movement, person movement, etc. This information is transmitted without latency and processed, and delivered to the Western Sahara Email List end user through a virtual helmet in an immersive experience that allows them to learn in real time ”, exemplified Rojas, from NEC. All of this complemented by good processing power. And all this is done at the edge of the network, close to the user, and the control function is the one that has to Western Sahara Email List go to the core . “All these technologies will play a more important role in the creation of services,

It is a topic that ran through various panels

in addition to the ability to orchestrate all the players in the network Western Sahara Email List so that the application is a success,” he added. The world of gaming is another in which it is expected to generate a large volume of business, where the technologies that will support all this from behind will gain relevance. “It is an ecosystem that at the network level implies great data capacity, with low latency in which these contents are assured as much as possible Western Sahara Email List to the user, and here the creation of a cloud at the edge of the network is recommended”, Noguer added, Juniper Networks, which also mentioned the mining industry as another space in which it is possible to monetize new services. In any case, there was a coincidence that 5G will enable Western Sahara Email List co-creation spaces together with customers.

December 6, 2021
Accelerated digital transformation

“it is necessary to personalize services more than ever due to digital fatigue.” Turks and Caicos Islands Email List One of the segments where there was the greatest growth in new adoptions was electronic payments, which increased 46 percent in Latin America, although 64 percent were in favor of operating in this way forward. An interesting level if it Turks and Caicos Islands Email List is noted that in the United States and Canada these levels were located at 42 percent and 75 percent, respectively. In other words, beyond the need for digital transformation that organizations need to stay active, users are also the ones promoting this change because they are prioritizing both these new habits and the way to save on their consumption. They know that technology Turks and Caicos Islands Email List allows them.

New digital behaviors. Economic rebound

But the pressure is even more important towards those who provide the Turks and Caicos Islands Email List services because the same consumers rely on the companies to satisfy their needs. Hence, the recurrence to digital as a tool to achieve that goal. And here came a blunt assertion: four out of 10 users have no problem abandoning their digital service provider if it does not meet their needs both in terms of tools and benefits. None of them can afford Turks and Caicos Islands Email List such a luxury. This is where the digital payment options appeared as the most convenient to solve different issues during the restrictions that were imposed in the early days Turks and Caicos Islands Email List of the pandemic,

The crisis generated by Covid-19 is not over yet

a fact that coexists with saving as one of the five main priorities of consumers for the next six Turks and Caicos Islands Email List months, which is consistent with the takeoff of digital commerce, for example, because some restrictions still persist. What will happen to the lower income segments? In Necker’s vision, those same facilities will have to be provided to telecommunications users to pay for Turks and Caicos Islands Email List their services in a simple and flexible way so that they feel that they are in control of the situation. And if this is how they will have to act in the face of the user, the story will be similar indoors. Well, as it evolves towards the fifth generation of Turks and Caicos Islands Email List mobile, operators will also need to monetize new services. And do it in a digital transformation tone. It was the scenario presented by David Noguer Bau,

December 6, 2021
5G technology is a key asset among the development perspectives

Qualcomm By Noelia Tellez Tejada Noelia Tellez Tejada Belize Email List works as Deputy Editor at TeleSemana.com. Journalist and analyst, he credits more than 20 years of uninterrupted work in graphic, digital and radio media. It is specialized in technology, business and telecommunications. His LEAVE Belize Email List YOUR COMMENT You must be logged in to comment. Do not subscribe Notify me of new comments by email. You can also subscribe without commenting. The gender issue was also addressed in this work which identified that 62 percent of all men used the Internet, compared to 57 percent of Belize Email List the female population.

co-create services with customers,

“In all regions, the gender gap on the Internet has narrowed in recent years,” Belize Email List warns the report, although it also insists on the need to work on it. The digital divide is a structural problem in Latin America but also in other geogrPandemic. Accelerated digital transformation. New digital behaviors. Economic rebound. Telecommunications operators demanded to the maximum to respond to the demands that appeared everywhere. Belize Email List The crisis generated by Covid-19 is not over yet because the times of the pandemic are not yet over. And the industry is not only one of the main responsible for keeping the world moving, but also has to rethink several issues indoors because everything happens in the midst of a change in Belize Email List mobile generation and the need to monetize.

monetize them and add new consumer trends to the 5G wave

new services beyond connectivity is an urgency and an obligation. It is a Belize Email List topic that ran through various panels of the 5G & TD Latam Summit, organized by TeleSemana.com, where experts from the region addressed the challenges posed by 5G but in a context that is unprecedented compared to previous evolutions . Consumers also changed habits quickly, which will remain, and operators have competition from all sides. Customers Belize Email List demand and, unlike what happened in the past, they have no qualms about abandoning their service provider if they are not satisfied. Nate Necker, senior behavioral scientist at Symend, stated that, in a context where the pandemic did not end, it is necessary to understand the new behaviors of users, Belize Email List also framed in the middle of a process of digital transformation. Reason why he pointed out that.

December 6, 2021
which also analyzed the challenges posed

the Qualcomm executive pointed out that in China a logistics company Bhutan Email List that had more than 400 distribution stores and many errors, managed to reduce staff costs by 43 percent and double the effectiveness by minimizing mistakes. In all cases, “bandwidth and low latency, in addition to massive connectivity and resilience” were the attributes that this executive highlighted of the 5G network compared to others, such as Wi-Fi. And like any Bhutan Email List experience that seeks to show the benefits of 5G, its use to improve health systems was also made explicit by presenting a model in which an ambulance is part of a comprehensive ecosystem, linked to hospital systems, traffic signals and physicians, to name a few of these key assets. In the same vein, Tina Lu stressed the Bhutan Email List impact that the cell phone has on people’s lives,

midst of regional deployment that is beginning

on a day-to-day basis and on how “the era of the Internet of Things” Bhutan Email List (IoT, for its acronym in English) allows everything connects with everything. “IoT mixes personal, social and commercial aspects,” said the analyst, recalling that both the United States and China are at the forefront in terms of real-use cases and citing the Bhutan Email List experience by which an electrical appliance company and the operator China Telecom They solved the lack of operators who would allow them to sustain their productivity thanks to the talents of automating many of their processes. And as Lu pointed out, Agudelo highlighted the four Bhutan Email List critical elements that signify the economic and social importance of this technology. Among them,

implementations that facilitate its projection

he highlighted that “the deployment of 5G will have an important impact on Bhutan Email List our green agenda, in the ambition of placing close to 25,000 million dollars in the next five years to contribute to the decarbonization of economies.” But so is productivity and a good example was the companies that had 5G installed before the pandemic and that thanks to this they managed to boost their productions by being able to trace them with Artificial Intelligence Bhutan Email List (AI) tools, control them and automate them. And in this scenario, the digital divide is urgent: “About 200 million people do not use the Internet and it is necessary to think about a deployment lever in unconnected urban and rural environments,” said Agudelo. This note is part of the contents of 5G&TD LATAM SUMMIT Etiquetas:5GTD2021 LATAM SUMIT, CAF, Counterpoint Bhutan Email List Research,

December 6, 2021
digital world where telcos have the advantage

5G is emerging, increasingly, as a strategic asset in times when the Bermuda Email List economic recovery of the regions is pressing, but also when this impulse is required to be based on sustainability schemes. And this approach, precisely, was the one that transpired the day of the 5G & TD Latam Summit, organized by Telesemana.com. Bermuda Email List The event, which also analyzed the challenges posed by 5G in terms of infrastructures, such as the need to monetize and transport services , addressed this innovative technology and in the midst of regional deployment that is beginning to be seen in the hands of success stories : concrete implementations that facilitate its projection and the quantification of its impact. 5G technology is a Bermuda Email List key asset among the development.

Success stories on 5G as part of a comprehensive

perspectives of the region because its possibilities enhance industrial Bermuda Email List productivity and social inclusion, but also life in society, according to what Mauricio Agudelo himself, coordinator of the Digital Agenda, of the development bank of Latin America CAF. But the success stories were also presented by Carlos Sánchez, Qualcomm’s business development director, who reviewed the industrial applications that are emerging in the heat Bermuda Email List of a trend that enables a high volume of use of autonomous mobile robots (AMR, for its acronym in English), but also intelligent monitoring systems; and Tina Lu, main analyst at Counterpoint Research, who explained that the impact of 5G on business transformation reaches all levels of Bermuda Email List social life (personal, business and social) as well as industries across the board.

strategy that promotes regional development

It was the Qualcomm executive, for example, who described how industry 4.0 Bermuda Email List and robotics impact the momentum of this sector due to its virtues of being collaborative and of being able to perform tasks that humans do not have at their fingertips. Among them, he pointed out increased optical skills, visual processing, high load capacity Bermuda Email List and recommended them for mechanical tasks such as those related to quality controls or monitoring. For Sánchez, AMRs “are going to be essential in production because they are precise and flexible, because they can be used at any time, and they are collaborative with people, in addition to reducing personnel costs, being reliable and always being connected.” In line with his Bermuda Email List testimony,

December 6, 2021
the lower strata do not have access to fixed or mobile Internet

“It is not debatable whether these tools are used, but rather Benin Email List how to avoid invading people’s privacy, how to make smarter investments, and how to properly use the information and control the risk of violating privacy,” he said. When talking about what obsessed them in their role as telecommunications operators, Martínez Monfroy was blunt: “We are obsessed with creating an environment for sharing Benin Email List infrastructure with other operators. We have made significant investments in fiber optics that we would like to share not only to make it profitable, but to meet connectivity objectives. In sectors of the city you have offers that are close to 1 Gb and in others they cannot go beyond 2 or 4 Mb because the deployments Benin Email List do not allow to exceed those speeds.

who raised the need to coordinate actions between

We are playing an active role in this of sharing infrastructure and that Benin Email List investments can be made profitable in the best way. We are promoting those businesses in the sector. And cooperate with the other operators ”. From Claro, Andrés León, asserted that “the focus is linked to business models, finding new playing fields, working hand in hand with companies that have been implementing use cases where a joint solution match can be made . Benin Email List A specific closure has been made of what industry 4.0 companies do. each use case allows real solutions to be given to the different sectors ”, he concluded. , According to this report, in 2021, growth was 5.8 percent and was “in line with Benin Email List pre-crisis rates.”

sectors to provide the basic connectivity that is needed.

When Junquera asked what is the role of the operator in Benin Email List this process, León indicated that it is necessary to help in this digitization. “If we analyze it, we are the ones who allow it, we are the platform on which the services are built. As a telco we have to ensure that we are connecting people. People want more personalized services, self-care, a Benin Email List foundation on which other features are built . The telco is like the tip of the spear, and we have to see how we carry out the automation of processes “, he indicated, after stating that this involves a double game: indoors, to see how to execute it, and outward, as part of the improvement of the customer experience with Benin Email List suitable channels for each type of person.

December 6, 2021
Telco operators have a leading role in this process

so that this digital transformation reaches agricultural or Belgium Email List educational issues so that they have positive effects and concrete progress. It will not be the private sector that makes the investment to reduce the gap, “he admitted. Andrés León, from Claro, recalled that Colombia’s topography is challenging, which has led to the use of a mix of technologies, which is why he spoke in favor of finding “regulatory frameworks that promote Belgium Email List how to deploy these technologies. It is a joint effort that should be part of society, of the government to gradually deploy these networks ”. If we talk about digital transformation, it is obligatory to refer to algorithms, AI, and machine learning as the architects of the work of understanding clients. A movement that at the same time generates more and more rejection among Belgium Email List users.

And the challenges to overcome are

So, how do telecommunications operators play in this scenario Belgium Email List given that they have so much data? How do they gain the trust of users so that they think they are serving them and not directing where companies want them to go? “As a telco and having such a large universe, with 30 million mobile lines, this means that we have a lot Belgium Email List of information about Colombians. We have AI, machine learning , deep learning tools, to offer services. With the confinements, that had to be rearranged, and when we got out of that situation, too. The use of personal data is increasingly sensitive. Europe is the strongest in this regard, Belgium Email List also on an ethical level.

commodities or basic to access connectivity

Colombia is working on how this should be addressed. But the new Belgium Email List generations do not care so much about the issue of privacy. They want the services to be more and more tailored, and I think that we are going to share the data much more. It will be what will predominate forward. And that is the job of the telco, because we know people’s habits, where they move, and we can improve people’s lives, ”said León. He exemplified with Belgium Email List the impact of data on health in a pandemic, which was relevant, For the ETB executive, ethical regulation for companies to make appropriate use without violating privacy is very complex but it has to evolve to promote proper use of these tools “since machine learning and big data give possibilities. Having Belgium Email List information about users is essential for the operator.

December 6, 2021
orporate product of Claro Colombia

stressed Martínez Monfroy. It was an aspect on which León, Belarus Email List from Claro, also took the glove, even though the discussion had already advanced about whether hyperscalers are an example to follow, even when there are moments of friction with these actors. “There is a very strong component of culture. You have to retrain people, acquire new skills, that the way of thinking is different. And while this is where hyperscalers can be Belarus Email List competing, they can also sometimes be integrative. But what I see happening is more and more cooperation, where we learn from them and they from us, from the reality of our countries ”, emphasized the Claro Colombia executive. And it is that, at this point, those who drive the destinations of Latin American companies Belarus Email List have an advantage over their peers in developed countries or the United States, where the main hyperscalers originate.

Efraín Martínez Monroy, vice president of infrastructure at ETB

“They collide with the reality of Latin America, and they become levers of Belarus Email List our internal digital platform,” they pointed out. Beyond the digital, things go through the cultural, like any transformation process ultimately. Both ETB and Claro defended the role of telcos in this scenario where they possess the contact, the day-to-day business of the companies, the capillarity, and the knowledge of the entire spectrum of clients, from Belarus Email List people with low economic capacity to those with low economic capacity. with the highest purchasing power, from sole proprietorships to corporations. Does this mean that telco-hyperscaler alliances are more beneficial in Latin America than elsewhere? Junquera asked. And again there was a coincidence after a resounding Belarus Email List statement.

“The concept we have is that of the incorporation

“The cloud is turning us into a hybrid that, by regulation, we have to have Belarus Email List some service at the local level but also because it is preferred that some things remain with certain local providers, where the telco enables. And we can connect to those clouds generating connectivity strategies. We assume that with 5G it is necessary to Belarus Email List have a very large strategy, ”said León. And once again, the need for strategies that even advance on the delays that rural areas register in terms of connectivity appeared, even though it was also recognized that there is an incentive for investment in those areas. “The State has to play a leading role in Belarus Email List bringing connectivity, in seeing how it subsidizes investment in infrastructure,

December 6, 2021
Key factors of digital transformation

For this reason, from Claro they pointed out that one of Barbados Email List the objectives is to seek communities and people to offer them services that allow them to connect them, since it is the way to become a platform. If digitizing presents opportunities, and not doing so involves risks, how then is competitiveness measured Barbados Email List against this digitization environment, asked Junquera, for which both León and Martínez Monfroy indicated that it is not so much a matter of comparing with the competition as having a clear strategy towards which to orient. “We are not measuring, but we are aware that we must move towards digital transformation. It is important to know where things are going, more than the comparison against the Barbados Email List competition.

carried out within the framework of the 5G & TD Latam Summit

Because it marks us a collective north towards which the organization is going ”, Barbados Email List specified the Claro executive. His colleague from ETB considered that what should be reviewed is the level of digitization that it has with which it is intended to be achieved and that, unlike other indicators, such as levels of complaint, problem solving and others, “in terms of In digital transformation, the challenge is how customers’ Barbados Email List needs are met ”. In this framework, he stressed that “the government segment is very important to us and we have clear objectives to support them in their digitization processes and offer them digital solutions, to automate processes, the same as with private companies. The indicators go this way more than by Barbados Email List comparing themselves with other operators ”, he stated.

protagonists were two operators from Colombia

They insisted that you have to be clear about the company’s internal Barbados Email List strategy and what experience you want to give users. Because, they also agreed, multichannel does not guarantee success or the fulfillment of objectives if the strategy is not clear. For this reason, the editorial director of TeleSemana.com asked them again if technology comes to the rescue of digitization or if the operator has to move in a different way to digitize. Barbados Email List From ETB they responded that it is about what processes are being adopted and digitized along that path. And here the human factor appeared. “It is key to have the staff trained and not just undertake digitization like fashion or how to buy the idea from my usual technology suppliers. It is necessary for human Barbados Email List resources to be prepared ”,

December 6, 2021
Opportunities, challenges and obsessions of digital transformation in telecommunications operators

What does digital transformation mean for telecommunications operators? Bahrain Email List How do you define it, what are the opportunities and challenges? What is it that reveals to companies in the industry today? These were some of the questions with which the last panel “Key factors of digital transformation” was faced, carried out within the Bahrain Email List framework of the 5G & TD Latam Summit, organized by TeleSemana.com, and in which the protagonists were two operators from Colombia, Claro and ETB. After a first panel with other operators, held during the first part of this day, Rafael Junquera, editorial director of TeleSemana.com, began a dialogue with Bahrain Email List Andrés León, leader of development and innovation of corporate product of Claro Colombia,

What does digital transformation mean for telecommunications operators?

and with Efraín Martínez Monroy, vice president of infrastructure at ETB, to Bahrain Email List whom he stated that, unfailingly, the concept of digital transformation is linked to 5G, which is why he asked them how they define it inside the company. “The concept we have is that of the incorporation of all digital technologies and tools in the daily lives of people, organizations, institutions, in the economy. Telco operators have a leading role in this Bahrain Email List process. And the challenges to overcome are, above all in our region, to close the digital divide since many sectors do not even have access to commodities or basic to access connectivity; the lower strata do not have access to fixed or mobile Internet, ”said Martínez Monroy, who raised the need to coordinate actions between the different sectors to provide the basic connectivity that isBahrain Email List needed.

what are the opportunities and challenges?

When Junquera asked what is the role of the operator in this process, Bahrain Email List León indicated that it is necessary to help in this digitization. “If we analyze it, we are the ones who allow it, we are the platform on which the services are built. As a telco we have to ensure that we are connecting people. People want more personalized services, self-care, a foundation on which other features are built . The telco is like the tip of the spear, and we Bahrain Email List have to see how we carry out the automation of processes “, he indicated, after stating that this involves a double game: indoors, to see how to execute it, and outward, as part of the improvement of the customer experience with suitable channels for each type of person. It was pointed out about the search to generate new business models from the digital world where telcos have the advantage of having Bahrain Email List large communities.

December 6, 2021