Category: Phone number List

The adoption of new technologies to incorporate them into marketing and advertising strategies by brands is a trend that has become very important in recent years. The bots are one of these technologies to gain greater sympathy from the major commercial firms, their application in services attention to the customer is a trend increasingly present. For the next Latvia Phone Numbers four years alone, these types of virtual assistants are expected to facilitate 40 percent of mobile interactions , according to Gartner projections. Starbucks is one of the main coffee shop chains in the world, which is characterized by seeking through its marketing campaigns to strengthen the bond with its customers. Now, the Seattle-based company has launched a new tool aimed at precisely this: offering a better user experience to its audience.

This is My Starbucks barista, an app that was presented last December but now has a new function that allows iOS users and the voice assistant Alexa (from Amazon) to place orders and pay remotely. This is an extension of their Mobile Order and Pay feature app . The idea, according to information from the company itself, is that, in the iOS function , users will be able to place an order in the same way they do in stores, personalizing their drinks and paying for them from their smartphone. Meanwhile, through Alexa, they will have the possibility of reordering an already established or standard order only by issuing an order to Amazon’s artificial intelligence assistant. In both cases, customers will only have to attend a Starbucks point of sale .

Without a doubt, this is one more step towards the digitization of services, in particular of retail stores. However, we cannot yet confirm that it is available to the mass market, since the new My Starbucks barista function will be available only to a thousand iOS customers-users in the United States, while the company prepares its expansion in that country during the Phone Number List second half of the year. From 2017, in turn, the Android version will have to wait a little longer, later this year. The Seattle company is not the only one moving forward with the incorporation of artificial intelligence into customer service programs in order to improve the user experience. Other brands already have efficient programs, such as CNN that, through Facebook Messenger, shares the latest news (breaking news) according to the topics that interest the users who follow it. The news chain is joined by other brands such as American Express, the NBA and the Washington Post, among others.

Are you a community manager and have plans to add your brands to the euphoria for the Super Bowl? There are things you need to know, like what you can’t say and the details you need to master. The Super Bowl will be played on Sunday, February 5 at 5 p.m. (CDMX time), the venue is the NRG Stadium in Houston, Texas, and the teams that will play are the Atlanta Falcons and the New England Patriots. You should not use the expression Super Latvia Phone Number List Bowl if you are not a sponsor Super Bowl is a registered trademark of the NFL and its use is permitted only by companies that pay to be sponsors. The expression can be used for comments about news but not for commercial campaigns that try to promote products or services. Copyright is not a game and you should not put your brand at risk, even if it is not as well known, because the NFL has previously shown that it is unforgiving.

The NFL allows allusions to the game, such as “the Great Game,” “the football championship final,” “the game on February 5,” “the grand finale in Houston,” and so on. The cities “Atlanta vs. New England” may be mentioned, but not the team names “Falcons vs. Patriots.” In Mexico it can be seen through ESPN, Fox Sports, Channel 5 of Televisa and Azteca 7 of TV Azteca. In the United States it will be seen on FOX. In Colombia on ESPN and Fox Phone Number List Sports. The game will last just over three hours. This time the Halftime show will be in charge of Lady Gaga. In the last five editions the show was performed by Coldplay, Katy Perry, Bruno Mars, Beyoncé and Madonna. A very important part of the Super Bowl is the commercials. On the afternoon of that Sunday dozens of advertising campaigns for mass consumption brands, such as food and beverages, and technology services companies are released. The downside is that they can only be seen in the United States broadcast. To see them you have to wait for them to be uploaded to YouTube.

After his viral video of “America we are all” , in response to “Make America Great Again”, where Grupo Modelo, owners of Corona , gave a subtle reply to the statements made by the President of the United States, Donald Trump , about Mexico , now Corona returns with a Kuwait Phone Numbers new video aimed at young entrepreneurs. This is the new Defronterízate ad , where it invites young people to follow their dreams and transform their ideas into entrepreneurship. In just two days, the campaign already has 2.2 million views on Facebook.

Using an example of a young man who develops a robot to later send it on a space mission, Corona provides countless marketing lessons, ranging from: trust your brand, branding while you can, be your own celebrity, add people to your project, Add audiences, or convince others of your ideals and persist until you reach it. With phrases like “the only thing stopping you is you” or “if you moved, you would dedicate yourself to what you are passionate about,” the Mexican brewery seeks to encourage entrepreneurship among Mexicans. The central idea of ​​the spot is to get out of your comfort zone even if you don’t achieve immediate success, to close with the moral of “never stop trying new projects until you win.”

According to Alexandro Pinto, brand director of Corona México , “the new spot aims to celebrate Mexicans who seek to get ahead. Corona now seeks to support enterprising Mexicans ”. Corona has Phone Number List strengthened its brand and has succeeded in Trump’s declarations regarding imposing 20 percent tariffs on Mexican products that try to enter the United States, and in this case Grupo Modelo exports its beers to the neighboring country, Corona, Modelo and Pacifico , through Constellation, a US importer of these three beers.

The year has been a period of great growth for e-commerce and events that have managed to set the tone such as the double-digit growth observed during Singles’ Day in China or the 50 percent increase in mobile sales during Black Friday in the United States is an example of the excellent health of this sector, which seems to be looking forward to a promising year. Faced with a promising outlook, it is necessary to consider what could be the trends Kuwait Phone Number List that will remain in force and could generate a great impact on e-commerce during 2017; which according to Criteo, are the following: The desktop has been the king of high-priced purchases, but in 2017 consumers will be just as comfortable buying expensive items from their smartphone. In the second quarter of 2016, the median order value was 27% higher in mobile than desktop1 and during the same period, the median order value was only 9% lower in mobile browsers than desktop. To capture the growing median order value, retailers must focus on consumer safety and convenience in the mobile checkout process. Consumers will feel more secure when completing a large purchase from their mobile if they experience easy navigation and a shorter checkout process. ”

“Retailers will look for opportunities to pool assets and face growing competition from Amazon. Increasingly, retailers will pool their resources, such as sharing customer data, to gain strength in competing with Amazon and lessen dependence on Facebook and Google. Amazon is expanding into new areas with diversification strategies, so in 2017 it will be essential for retailers to find the right partnerships to compete against the digital giant. ” PLA (Product Listing Ads, known as Google Shooping) will appear as a key channel for customer acquisition. In 2017, retailers will invest more in Google Shopping and expand their Search capabilities to improve customer discovery and conversions. As paid search becomes more competitive and advertisers more sophisticated with targeting and attribution, high-investment channels must be more accountable for results. This reaffirms that retailers should invest in search channels, such as PLAs that primarily target users in the discovery phase, and in technologies that put data behind customer acquisition efforts. ”

“Video advertising will harness the full potential of programmatic
This year, programmatic will not only be used for video ads, but also to automate ad creation and optimization. Thousands of dynamically generated variations of video ads will allow advertisers to run highly targeted and personalized campaigns. Now, programmatic advertisers can create thousands of combinations of text and images overlaid on video in real time to Phone Number List deliver a highly personalized experience. ” Manufacturers will demand more transparency in the trade marketing part. In 2017, manufacturers will demand more accurate and unbiased measurements of ROI on the large amounts of money they spend with retailers. Thus, manufacturers’ sales and marketing budgets will converge as consumers become more easily identifiable across platforms and media. Spending competition will increase as budgets are reordered toward branding and performance (results) goals. This means that, to compete for manufacturers ‘trade marketing budgets, retailers will need to have the right technology to accurately measure manufacturers’ ROI.

Word-of-mouth advertising has always been one of the most effective options that companies have to reach the taste of consumers, carrying out this type of activity is one of the essential elements for Kenya Phone Numbers brands, but it is important that someone put a little Of order, for this are the so-called customer marketers, the professional dedicated to managing consumer opinions.

Nowadays where everyone thinks they are writers or photographers and even marketing kings, it is very important to have someone who is in charge of managing all the comments made by users, being aware of their doubts and being able to calm the masses. Companies are increasingly aware of the thoughts and opinions that users have, being them the core of the marketing strategy.

Customers emotionally connected with their brands are between 25 and 100 percent more valuable when talking about profitability than those who simply say they are satisfied, therefore, a study carried out by Phone Number List Influitive, 60 percent of business leaders put the engagement of the consumers on their priority list and 84 percent of brand managers believe that future consumer engagement will be vital to business growth.

Therefore, we must take into account that the more consumers are linked to the brands, the more they recommend it and the more they talk about it, becoming one of the main prescribers, that is, now the power is in their hands and they are the ones who generate critical content, who interacts with businesses and who decides who to pay attention to or not.

United States.- The White House returns to tweet in Spanish . The decision comes after a controversy that arose after the closure of the website in that language hours after the inauguration of Donald Trump. Spanish is the second language with the largest number of speakers in the United States, after English. Suffice it to say that it is the second largest Spanish-speaking Kenya Phone Number List community in the world, after Mexico. It is above Colombia, Spain, Argentina and Peru. According to data from the 2015 census, just over 13% of the US population over the age of 5 speaks Spanish at home. They are about 40 million people. In addition, almost 8 million students of Spanish.

For this reason, it was surprising that as soon as Donald Trump took office, the White House deactivated the web and the Twitter account that announced the news in the “Barack Obama Era.” Thus, this Tuesday night, an official Twitter account was reopened in that language and it has already published its first message. “Hello! Welcome to @LaCasaBlanca ! Follow us for the latest news on @POTUS Trump and his administration! ” It was something Phone Number List that was expected, because after the initial scandal , the Trump administration reported that the closure of the website was temporary and for “technical reasons.” However, given the current conditions of aggressiveness towards immigrants, especially towards Mexico, Central and South America, anything was possible. For now, the Twitter account has returned, the official website is missing. Although English continues to lead Twitter, with 52% of tweets according to the research “The Tweets They are a-Changin ‘: Evolution of Twitter Users and Behavior” , Spanish is in second place with 14% of publications. Behind comes the Japanese, with about 11%.

After Telcel , from América Móvil , reported failures in its network and voice, which affected consumers, an analysis by The SIU indicates that complaints due to failures in mobile services increased in 2016, compared to previous years. According to the telecommunications measurement Kazakhstan Phone Numbers observatory, The SIU , users of mobile telephony services in Mexico reported from July to September 2016 about 2,156 complaints due to mobile failures, which was equivalent to 23.7 complaints per day. According to The SIU, daily complaints in Mexico for mobile phone services were 13.19 as of November 2015, while in September there were 23.69 complaints, 10 more complaints.

The biggest disagreements are concentrated in mobile phone and internet services , due to customer service failures. Regarding the measurement of the quality of services, according to The SIU, it is necessary to know the versions of the providers. Although in quality parameters, the Federal Telecommunications Institute (IFT) has some indicators for mobile telecommunications such as the proportion of failed call attempts, as well as the proportion of unsuccessful SMS messages and the average data download speed. The IFT has a tool called “I am a User”, where users presented 2,156 complaints in two Phone Number List months. The tool was designed between the regulatory body and the Federal Consumer Prosecutor’s Office ( Profeco ) and allows users to receive information, in addition to resolving their complaints through a pre-conciliation process.

For their part, the transnational AT&T and Profeco created an alliance in the second half of 2016 to reduce complaints about mobile phone service. An attempt was made to establish a new standard of customer service, which consists of a decalogue, where the company’s users will know their rights over mobile phone services. From Madrid to Mexico City, the most trusted source for global marketing strategies. A look at big brand strategies and consumer trends.

As we have mentioned on previous occasions, one of the main factors that companies that want to publicize a product or service have is the digital platform, the internet and social networks have allowed brands to reach more audiences and in this way convey your message directly to them. But many continue to make blunders that far from attracting Kazakhstan Phone Number List them they begin to hate them. One of the main vices that companies make is to think that the consumer has the patience to watch an ad for more than a minute, in fact, their ability to stay in one of the advertising videos is a maximum of 14 seconds, according to a study made by InSkin Media.

The research studied the visibility elements and analyzed the browsing behaviors of thousands of users to establish how the ads were being perceived, the conclusion is that the consumer needs to perceive the advertising as quickly as possible. The above, counting on the fact that different and quality content will be provided. The strategy that has to be carried out in these cases is to make short audiovisual material that can be repeated over and over again, in this way the consumer will end up perceiving, receiving and processing it.

One modality many brands handle is pre-roll ads, those that appear just before your favorite video where 20 percent of respondents said that they directly close the video and abandon it. In the same Phone Number List way, 15 percent of the participants carry out other activities while waiting for the advertisement to finish; 52 percent indicated that they simply avoid the ad and 12 percent always remove the audio from it.

The European Parliament decided to put an end, as of June 15, to the charging of roaming , that is, citizens of the European Union will no longer have to pay to use their mobile phones in other countries on the continent. The agreement covers 28 countries in Europe and prices will Jordan Phone Numbers remain at 7.70 euros per GB, that is, it decreases 6 euros from 2018, while rates will drop 4.5 euros per GB in 2019, to later lower more, to 3.5 euros in 2020, to reach 2.5 euros in 2022. According to an investigation by the Mediatelecom portal, the agreement to end roaming was the concerns that operators had regarding users who could hire the cheapest plan and take advantage of it to use it throughout the European Union.

With the end of roaming , Europeans will be able to call, send SMS and navigate with their mobile in the 28 countries that make up the European Union at the price of a home telephone rate. In any case, it will be very cheap, because if exceeded, consumers would pay 3.2 cents per Phone Number List minute for voice calls, one cent per SMS message. In order not to lose, the telephone operators put a requirement that consumers must live in the country where they contract the mobile line, that is, a Portuguese person will not be able to contract a plan in another country, even if it is very cheap, if he does not live in those countries. For his part, the vice president of the Digital Single Market, Andrus Ansip, assured that the agreement had been working for years and the end of roaming “was the missing piece in the puzzle.”

Carrying out questionnaires to improve products has become a titanic task for brands, since few people dedicate time to answer, being that each company improves its products by knowing what its customers are thinking. According to an analysis by Kapost, 96 percent of the Jordan Phone Number List surveys are not answered or completed. According to an analysis by the Next Web portal, when Kapost sent a survey by mail to 22,310 merchants, only 1.1 percent of consumers completed the questionnaire, so brands now have to find a way to reach the customer directly. For non-Focus Group surveys, the analysis suggests that email is one of the most direct ways to get feedback. Therefore, he recommends smarter questions:

The question will help you figure out which is your most effective marketing channel. In addition, with this question you can see the reference path of your potential customers with any analytical tool. You can also see if your client heard about your product on TV, podcast, radio, press. With the question you will discover how customers perceive your brand. In addition, it will help you guide the product, as well as what characteristics you should prioritize, or improve the marketing message. It is advisable to send this question in the welcome email, and it will be there when you will find the best answers in the marketing messaging, while in subsequent emails you will have a better idea of ​​the product.

The question will work best as What feature are you looking for in our product? The goal is to segment potential customers, and with the information you can customize your marketing strategy. The idea is to get much more informative responses when asking about your challenge, which is basically what they don’t want to do, but customers will interpret it as the kind Phone Number List of features they are going to use in the product. When consumers decide not to buy your products, it is essential to know why, or to discover what characteristics they found in other products, and there you will know if the prices you offered were higher, or if the product was poorly designed, and with those changes you can win future customers in the future. The question is highly correlated with customer satisfaction and will represent an opportunity to reach out and help customers who are dissatisfied, or encourage customers who are very happy to promote your products. It’s best to ask clients this every quarter, while improving your score over time. Another idea is to segment consumers to find out which subset is the most satisfied.